FAQ

1.What types of solenoid valves do you offer?
we offer 2-way, 3-way, Direct-acting, pilot-operated, and Semi-direct Acting solenoid valves

2.What materials are your solenoid valves made from? 
Mainly they were made of brass, stainless steel and plastics

3.What are the typical lead times for orders? 
5-7 days with expediated option available.

4.Do you offer custom solenoid valves? 
Yes, custom service is avalilbe, we can assit in the designing and manufacuture of all types of valves.

5.What are the maintenance requirements for your solenoid valves? 
No maintenance needed but look for any leaks, damage to external components, or loose connections.

6.What are your minimum order quantities? 
100 pieces however less is acceptalbe depending on long-term cooperation.

7.What media are your valves compatible with?
water, air, gas, light oil etc

8.What are the response times and life cycles of your valves?
Response time: 5 milliseconds to 1000 milliseconds 
Life cycle: 20 million to 40 million cycles (with proper maintenance and appropriate operating conditions)

9.What are your valve connection options (e.g., NPT, BSP)?
 G thread and NPT thread

10.Do you offer any accessories for your valves ?
Our company offers innovative energy-saving modules for solenoid valves, helping you reduce energy consumption and costs.

11.What is your warranty policy for solenoid valves?
Solenoid Valves are warranted to be free from defects in materials and workmanship for a period of 2 years from the date of purchase. 

12.Are samples available free of charge?
Depending on the product, we can provide you with free samples for most products

13.Can we use the specified packing method?
Of course, you can use the packaging method you specify

14.Can we offer quotations for the products not shown on the website?
There are too many products for sale, and not all of the products we can supply are displayed

15.Can I purchase a special part of solenoid valve?
Yes ,you can purchase parts of solenoid valve.